#SKYPE FOR BUSSINESS MAC CONFERENCE CALL FOR MAC#
Installing Plantronics Hub software for Mac will not resolve the compatibility issues noted, and may result in additional compatibility issues.ĭue to variations in supported features between Lync for Mac and Skype for Mac, Plantronics suggests you factor expected user experience into your upgrade/migration plans, to ensure the best possible experience for Plantronics audio device users.Remote call control to terminate a single call works consistently, although when managing multiple calls simultaneously call termination may also end calls on hold.
Mute synchronization works consistently in all environments tested.
Volume synchronization no longer functions in all configurations tested using the inline device controls on UC headsets. Calls must be answered using the Skype for Business on Mac application interface on users’ computers. USB audio devices are no longer supported for full plug and play remote call control.Ignore prompts for a PIN its not necessary. Users can manage call control functions using the softphone interface on their computers. For audio only conferencing, simply dial the phone number and enter the conference ID. All Plantronics USB audio devices support the ability to receive and transmit audio on all Mac environments tested.Plantronics is proactively involved with Microsoft to address user experience on all platform OS.īased on Plantronics internal testing of Microsoft Skype for Business on Mac and Plantronics USB headsets, the following compatibility issues have been evaluated. While Plantronics works closely and partners with the industry’s leading softphone providers to ensure integration and compatibility with our UC products, not all features are supported on all applications. As is frequently the case with similar but not identical applications, this new Mac client does not provide equivalent USB audio device compatibility as Microsoft Lync for Mac. On October 26 th, Microsoft released Skype for Business on Mac.
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